A PGP-encrypted email would be helpful in that case.Īll emails sent to the support account are archived and removed from the inbox after the case is closed. If privacy is a top concern, Mullvad recommends its users refrain from using plain text emails. Users can contact Mullvad support for answers to questions or solutions to problems by sending an email to their support account or using their app.
Users can rest assured that Mullvad will never gather this information.
#MULLVAD PRIVACY POLICY FULL#
Mullvad doesn’t use any third parties during the bitcoin payment process, uses their own full node in the blockchains, and verifies their own payments. Mullvad also allows for Bitcoin and Bitcoin cash payments. While most VPN providers will still require some form of electronic payment-be it card or money transfer-Mullvad allows for cash payment via post.Īnyone can add money and a payment token to an envelope, send it off to Mullvad, and get time added to their account without providing any personal information.
Mullvad strengthens its claim to anonymity by accepting cash payments in addition to Bitcoin, bank wire, credit card, and PayPal. The good news is that GDPR (General Data Protection Regulation) and additional data protection laws may apply to provide an extra layer of security. When these circumstances arise, Mullvad may need to process certain pieces of data. These situations include payments via Stripe, Swish, or PayPal, sending an email, or reporting a VPN issue. There are certain instances in which Mullvad may need to collect personal data. Their absolute minimal data retention policy is what supports their users’ privacy. They promise never to store any of their users’ activity logs. To the above point, Mullvad has a pretty tight privacy policy with zero tolerance for any information or activity logging. Let’s dig a little deeper into Mullvad’s privacy policy in this Mullvad VPN review below. The company is constantly searching for new ways to tighten up their security and aim for total privacy online. The sole purpose of creating Mullvad was to take back some control regarding who can access what information.įor over ten years, Mullvad’s VPN service has kept users’ online information and activities private. That’s where Mullvad’s privacy philosophy comes into play. Third parties are continually analyzing, storing, and selling the data that Internet users provide daily-through things like tweets, Google search queries, Amazon interests, and Alexa. After all, they’re taking place from the comfort of your own home or device! As private as it may feel, online information is incredibly public.
Mullvad illustrates their privacy philosophy by juxtaposing how “private” many activities online feel. They also aim to make things like mass surveillance and Internet censorship obsolete. Mullvad strongly believes that everyone deserves privacy, and their philosophy is that it’s their job to uphold that right. Today, CEO Jan Axel Jonsson runs the company.
#MULLVAD PRIVACY POLICY FREE#
As they see it, allowing people to discuss and challenge topics such as laws, ethics safely, and cultural norms helps a free and open society flourish.īoth Mullvad VPN and Amagicom AB are fully owned by their two co-founders, who are still actively involved in the company. Mullvad VPN believes that privacy is a universal right and is fundamental to any well-functioning society. The name Amagicom, derived from the Sumerian ama-gi, means “freedom”. Founded by Frederik Stromberg and Daniel Berntsson, Amagicom AB and Mullvad VPN focus on protecting free communication and privacy through their virtual private network. Mullvad VPN launched in Sweden in 2009 under its parent company Amagicom AB.
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